Customer Service

Fort Loudoun Electric Cooperative (FLEC) is a non-profit member owned utility providing electricity to Blount, Loudon, and Monroe Counties. FLEC currently provides service to approximately 32,000 residential, commercial, and industrial consumers.

Our goal is to provide you with the best possible service available. Fort Loudoun Electric Cooperative provides services such as cash rebate programs, Tennessee Valley Authority's EnergyRight® Program, security lights, levelized billing program, bank drafts, and surge protection products.

This cooperative is owned by you and people just like you. If you ever have any problems or concerns, please do not hesitate to contact anyone in our office. Should you be interested in any of these programs, contact our office toll free at 1-877-FLEC-ORG (1-877-353-2674) or email us at custserv@flec.org. (Please note this email is not monitored after normal business hours. Please do not report any power outages using this email.)

Sincerely,

Fort Loudoun Electric Cooperative


Jarrod Brackett,
General Manager / CEO