Don't Fall Victim to Phone Scammers


Phone scammers are once again preying on utility members. These ruthless individuals often "work" very hard to steal from our members. Scammers may falsely claim to represent FLEC calling to verify or update your credit card information or contact you regarding a missed payment. The caller ID may even reflect the number as belonging to FLEC. The scammers are even able to falsify this information as well. Please be advised this is a scam and please do not give out personal information over the phone to any individual with similar circumstances. 

If you are past due on an account and due to be disconnected for non-payment, FLEC will try to contact you with our automated system after normal business hours. Occasionally a FLEC employee may contact you regarding your account, but only during normal business hours (Mon. – Fri. 7:30 a.m. to 4:30 p.m.). All payments by phone are made through the automated system for security purposes. FLEC will never ask for your credit card information over the phone and will never request you deliver payment to anywhere other than the main office at 116 Tellico Port Rd., Vonore, TN. 

Please be cautious. If you receive any suspicious mail or phone calls from an individual claiming to be from FLEC, please call and let us know. #1-877-353-2674

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