Phone Scam Returns to Our Area


Fort Loudoun Electric Cooperative Members Targeted By Utility Scam

Fort Loudoun Electric Cooperative (FLEC) reminds members to be alert for a telephone scam that continues to plague rural Tennesseans.

Scam artists call a home or business posing as a co-op or utility employee and threaten to shut off service unless the consumer provides immediate payment using a reloadable debit card, prepaid gift card or online payment service like PayPal.

“The calls sound official,” says Jarrod Brackett, FLEC’s CEO. “This is particularly harmful to consumers because there is no way to track or recover the money.”

Officials stress that FLEC will:

  • NEVER call members to request credit card, banking, or other financial information over the telephone.
  • NEVER call members threatening immediate disconnection unless a payment is made.
  • NEVER ask to enter your home unless you initiate the request for co-op personnel to perform a specific service. Co-ops do this only by appointment and with a member’s prior knowledge.

“We are asking co-op members to be wary of any phone calls,” Brackett says. “If in doubt, hang up immediately, and call 1-877-353-2674. Be certain you are dealing with an official representative of the cooperative.”

FLEC serves 31,456 meters in Blount, Monroe and Loudon Counties. Visit to learn more.

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