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Never Give Personal Information Over Phone

12/16/2016

FLEC has been made aware of another phone scam affecting our members and others in surrounding areas. The scam involves individuals who falsely claim to be representing Fort Loudoun Electric Cooperative and are requesting credit card information be given over the phone to satisfy a late payment or the member will face the loss of service. Please be advised this is a scam, and please do not give out any personal information over the phone to any individual with similar circumstances.

If you are past due on an account and due to be disconnected for non-payment, FLEC will try to contact you with our automated system after normal business hours. Occasionally a FLEC employee may contact you regarding your account, but only during normal business hours (Mon. – Fri. 7:30 a.m. to 4:30 p.m.). All payments by phone are made through the automated system for security purposes. FLEC employees will never ask that your credit card information be given over the phone or request that you deliver payment to anywhere other than the main office at 116 Tellico Port Rd., Vonore, TN.

Please be cautious. If you receive any suspicious mail or phone calls from an individual claiming to be from FLEC, please call and let us know (1-877-353-2674).

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